Reduce response times and improve customer support with Formstack's integration. By connecting your forms to HelpSpot, you can quickly add new tickets to your account every time a customer submits your form. With the ability to add additional information to submitted tickets, you can easily review issues, establish priority, and assign them to your team members.
Use Formstack's HelpSpot integration to:
- Build mobile-friendly, customized support request forms
- Auto-add new support tickets to HelpSpot
- Create categories and custom fields in HelpSpot
- Build a streamlined workflow process for your Support team
What You Need
How It Works
Quickly create mobile-ready mobile-ready customer service forms with our drag-and-drop builder. You can build from scratch, or choose from one of our pre-made templates.
Turn on the integration by logging into your HelpSpot account within the Formstack app. Map the appropriate fields to HelpSpot, like name, email, and User ID.
You can sort through submitted tickets easier and gather in-depth information by mapping additional fields to HelpSpot like Phone, Urgency, Notes, and File Uploads.
To learn more about this integration, please read this Help article.
Ready to get started?
Try this integration for FREE with a 14-day trial. You can also demo our product to get started.