Formstack offers an enterprise-level solution that is compliant with HIPAA regulations. Please contact us if you'd like access to:
HIPAA compliant forms
HIPAA compliant integrations
Business Associate Agreement
Add any of these packages to your Formstack plan to get access to exclusive features and integrations.
Frequently Asked Questions
How does my 14-day free trial work?
Try any of our online form plans totally free for 14 days. No credit card needed! Just choose the plan that interests you and create an account. During the trial, saved submissions are capped at 100 per form. Submissions beyond 100 will be emailed to you. To activate all features for your plan, simply enter your billing information at any time.
What's an add-on?
An add-on is a package that you can add to your Formstack account for an additional fee. These packages contain exclusive features and integrations that can help meet specific needs, like improving form conversions or streamlining internal approval processes.
Can I trial an add-on?
Yes! You can trial an add-on by sending us a request. We will create a special trial for you that includes the add-on with whatever plan type you would like to try. You can get in touch with us here to get started.
Do I have to sign a contract?
No. You can sign up for any plan at any time and upgrade or downgrade depending on your needs. You can sign up for month-to-month billing or get 2 months FREE by signing up for annual billing.
What types of payment do you accept?
We take Mastercard, Visa, Discover, and American Express. We can create annual invoices for Platinum and Enterprise plans. Contact us to request an invoice. The nonprofit discount applies to invoices, but the annual discount does not.
Do you offer a discount for nonprofits?
Formstack will provide a 25% discount to non-educational, non-governmental organizations that are tax-exempt under section 501(c)(3) of the Internal Revenue Code. Fill out our nonprofit form to qualify for the discount.
Are your forms secure?
Absolutely! We take online form security very seriously. We use 256-Bit SSL and encryption to protect your data, along with added measures like PGP Email Encryption, password-protected forms, and CAPTCHA. For a detailed PDF with more information, fill out our Security Document Request Form.
Do you provide customer support?
We offer a variety of support channels, including a Support site with full documentation, feature requests, and walk-through videos. We also provide email support during normal business hours (9AM - 6PM EST Monday - Friday) to give you personalized customer service. If you're Platinum or above, you can also get scheduled phone support.