Zendesk is a powerful customer service platform that helps organizations communicate with customers and handle support issues. With Formstack's Zendesk integration, you can quickly build customized support forms that automatically create new tickets in Zendesk upon submission. With the ability to assign tickets to specific team members, you can create a more streamlined customer support process that helps you lower response times and build better customer relationships.
With Formstack's Zendesk integration, you can:
- Build mobile-friendly, customized support request forms
- Create automatic support tickets with each form submission
- Accept coupon and discount codes
- Assign tickets to a specific team member
- Create a streamlined workflow process for your Support team
What You Need
How It Works
Quickly build mobile-ready customer service forms with our intuitive builder. Easy drag and drop lets you add in fields and create a ready-to-go form in minutes.
Turn on the integration by logging into your Zendesk account within the Formstack app. Map the appropriate fields to Zendesk, like name, email, and description.
Use the Assignee field in Zendesk to assign team members to specific tickets. You can also create fields that pass along information like status, type, and priority.
Read more about the Zendesk integration on our Support site.
Ready to get started?
Try this integration for FREE with a 14-day trial. You can also demo our product to get started.