Improve your customer service by leveraging the power of Salesforce Desk with your online forms. With Formstack's Desk.com integration, you can use your form submissions to auto-add new customer data to your Desk account. Set up mobile-friendly support request forms, capture complete customer profiles, and improve your response rates.
Use Formstack's Salesforce Desk integration to:
- Build mobile-friendly, customized support request forms
- Collect subscription-based payments
- Auto-create support tickets from any form submission
- Assign tickets to a specific user within Desk
- Create a streamlined workflow process for your Support team
What You Need
How It Works
Turn on the integration by logging into your Desk.com account within the Formstack app. Map the appropriate fields to Desk, like name, email, and comments.
Stay organized by assigning team members to incoming tickets. You can also create additional fields that pass along information like status, type, and priority.
To learn more about our Salesforce Desk integration, please read this Help article.
Ready to get started?
Try this integration for FREE with a 14-day trial. You can also demo our product to get started.