Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

With hundreds of members and a small staff of five, the The Brunswick County Association of REALTORS® (BCAR) needed a better way to process membership applications. Formstack provided them the tools to digitize the process and improve their data collection.
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The BCAR is the local association level of the largest trade association in the nation presently serving its members comprised of REALTORS®, Appraisers, and Affiliate Members.
Real Estate
2019
Digital Membership Applications
Forms
Drag-and-Drop Form Builder, Workflows, Themes and CSS
Customer Story

Creating Digital Membership Applications

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Customer Story

Creating Digital Membership Applications

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About the Episode
Episode Highlights
Meet our Guest

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Customer Story

Creating Digital Membership Applications

Customer Story

Creating Digital Membership Applications

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Introduction

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Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Panelists
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Infographic

Creating Digital Membership Applications

Discover how BCAR has automated multiple steps of their realtor membership applications, waivers, and enrollment processes.
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Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

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Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
ProPay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
$4
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
$2.6% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
USA
Currencies
11
2
23
140
25
23
25
135+
1
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
$500 per transaction
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Challenge

A PDF-based membership application was slowing the BCAR staff down and frustrating members. When any type of application needed to be submitted, members would have to print, hand fill, scan, and send the paperwork in. Oftentimes, the forms would come back with missing fields or illegible writing. This would delay processing new members, negatively impacting the member experience.

Solution

BCAR created a digital membership application form, which provided members a much better experience and drastically improved processing time for staff. The branded form collects applicant data, signatures, and payments within minutes. The form has been so successful that BCAR has created nearly 30 additional forms to transform other processes and workflows, such as waivers and program enrollment.

Results

Formstack is a solution that works well for our needs when dealing with applications for membership and other services. We continue to add new forms to reduce steps and hassle when processing.
Shannon Jackson
Director of Membership at The Brunswick County Association of Realtors
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