Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

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Blog

Are eSignatures Right for Your Insurance Agency?

Lindsay McGuire
/
February 26, 2020
Blog

Are eSignatures Right for Your Insurance Agency?

MIN
/
February 26, 2020
About the Episode
Episode Highlights
Meet our Guest

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Blog

Are eSignatures Right for Your Insurance Agency?

Blog

Are eSignatures Right for Your Insurance Agency?

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Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

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Infographic

Are eSignatures Right for Your Insurance Agency?

Ask yourself these four questions to learn whether your insurance agency should add an electronic signature product to your tech stack.
Download InfographicDownload Infographic

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.

Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
ProPay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
$4
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
$2.6% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
USA
Currencies
11
2
23
140
25
23
25
135+
1
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
$500 per transaction
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Recently, we discussed some common challenges facing the insurance industry today.

However, there’s another equally important issue we haven’t yet addressed: Signatures.

When it comes to minimizing manual work and speeding up important processes, signatures are often overlooked. And while it may not be the first area that comes to mind, streamlining the signature collection process can in fact go a long way in securing new customers, reducing churn, and streamlining important workflows.

insurance agency esignature


The key is to use electronic signatures. When compared to their pen-and-paper counterparts, eSignatures are faster, more efficient, and easier for customers to provide. Yet despite these advantages, many insurance agencies remain resistant — either because they’ve fallen prey to common misunderstandings about digitally signed documents or don’t realize just how easy they can be to implement.

If you’re trying to determine if online contract signing is the right move for your company, here are three quick questions to help you decide.

1. Do you want to improve customer service?

As we’ve mentioned before, customer churn is a big issue for insurance agencies today. Policyholders frequently leave companies because they feel businesses are wasting their time, and often get fed up with inferior self-support options.

Even worse: Among customers who cancelled policies, 38% said they would have stayed if they believed the insurer’s service would improve in the future.

Believe it or not, when a company fails to provide options for electronic signatures, these perceptions are magnified. After all, in the eyes of the empowered consumer, a lack of electronic signatures may be a red flag. If you’re not collecting digital signatures online in 2020, where else will they assume your technology is lagging?

Bottom line: Today’s insurance customers expect ease and convenience. Using eSignatures allows them to sign when and where they want on the device of their choosing, eliminating the need for printing or scanning. With electronic signature software, customers simply open an email or text from you to insert their signature before hitting “submit.”

Related: The Best eSignature Software, According to Real Users

2. Do you want to increase your agency’s productivity?

From securing new customers to streamlining important workflows, insurance companies have a lot to juggle. The more processes you can automate, the better positioned your agency will be to increase employee productivity and profitability.

Here again, eSignatures play a key role.

insurance agency


As any agent who’s been forced to hunt down a pen-and-paper signature knows, the process can easily span days, weeks, or, in some extreme cases, months. Electronic signature software helps ensure you can avoid these profit-eating time wasters.

In addition to being inefficient, the paper signing process can get costly, too. An eSignature solution reduces reliance on printer ink, couriers, and certified mail deliveries.

3. Do you want to increase document security?

What happens to signed documents after your agency receives them? Which folders and storage services are used to file them, and how are they secured? With so many of the biggest data breaches hitting insurance companies, these are important questions to answer.

Unfortunately, many of today’s signature collection processes still use methods that may not keep signed documents safe from exposure.

With electronic signature software, signed documents are automatically sent to high-tier data centers with SSL-encrypted endpoints and 256-bit AES encryption — security features designed to keep sensitive data safe at all times, whether documents are sitting in a database or are being shared via email.

long form tips

Pro Tip: Look for an eSignature product that provides a complete audit trail and easily integrates with systems like Applied Epic, Vertafore, QQSolutions, GBS, Jenesis, and Xanatek.

If you answered yes to any of the questions above, it’s time to seriously consider adding an eSignature product at your insurance agency. Your clients and employees will both thank you for boosting efficiency, creating a better process, and eliminating paper.

Ready to start capturing electronic signatures? Formstack Sign is designed to help insurance agencies collect signatures quickly, securely, and compliantly. From enterprise-level security to drag-and-drop templates, you’ll have everything you need to store and save signatures with ease.

Lindsay McGuire
Lindsay is the Content Marketing Manager at Formstack, splitting her time between creating blog content and producing Formstack's Ripple Effect podcast. She is a graduate of the University of Missouri School of Journalism and enjoys all facets of marketing.
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