Field service technicians spend most of their time away from the office at hectic job sites. Paperwork often gets lost, misplaced, or destroyed in these environments. Use Formstack’s automated email notifications to easily send information to your team and reduce the risk of losing important reports.
Get rid of paper and clipboards in favor of tablets or phones. Our forms look great on computers, phones, and tablets so that your field service technicians can collect real-time data on-site rather than waiting to complete a service report template when they return to the office.
Job sites are notoriously unpredictable with a high chance of spotty internet access. Make sure your staff are prepared for anything by providing them with offline access to the field service forms they need. All data will sync with your account automatically as soon as team members reconnect to the internet.
Prevent future problems.
If a problem arises at a job site that could prevent your staff from getting their work done on schedule, you need to address it right away. Add a digital workflow to your process to ensure staff members are logging and resolving issues with a service report template.