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Administrative errors cost the healthcare industry over $19.5 billion per year.
Physicians are spending 49% of their time doing paperwork, even with an EHR system in place.
Medical errors (including paperwork mistakes)are the third-leading cause of death in the U.S.
Did You Know?
In 2019, the Medicare Access and CHIP Reauthorization Act (MACRA) is going to change the way healthcare providers are paid. Instead of patient volume, payment will be based on the effectiveness and quality of care provided. If your patient registration process is rife with errors, it can negatively impact care. The result? A major drop in profits. Invest in electronic patient registration now to protect your bottom line!
Embed online forms on your website that patients can fill out before their first appointment, and gather data such as demographics, medical history, and insurance details. This will save time for your busy front office staff, and help your patient flow run smoothly.
The largest fine ever paid in a HIPAA settlement was $5.55 million. Don’t neglect HIPAA! Use an online form solution that is fully HIPAA compliant.
Automatically send a patient's information to front office staff, the billing department, doctors, intake specialists, and other care providers via email. This will help your staff prepare for the patient's first visit, and pre-verify insurance details ahead of time.
If the patient needs additional care after their first appointment, care providers can pull up the required forms on a tablet or mobile device, have patients fill out their information, and then route data to the appropriate departments for processing.
Starting your patient engagement early is key. The first appointment is the point a new patient considers whether or not they want to stay with you. Send out a survey to collect valuable feedback that will help you and your staff improve future care.
Low scores on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHP) surveys can lead to revenue drops up to 1.5%. Patient satisfaction is key!