MOBILE APP FAQS

Arena Entry

• How do I get into the building?
  The ticket barcode can be opened with one tap in the upper right corner of the app by tapping on the QR Code icon.
  Once you tap the QR Code icon you will be prompted to login if you are not already. Once logged in, present your phone to the gate attendant to be scanned in.
• My tickets are not showing
  Give the app time to load the ticket. If the problem persists, see one of our Lynx Assist personnel at Target Center.
  Contact the Lynx App support team if you’re not at the arena by filling out the form at the bottom of this page

Flash Seats

• Do I need a Flash Seats account?
  Yes, in order to see or purchase tickets you must have a Flash Seats account.
• Logging into My Account
  Login to your Flash Seats account by opening the Lynx App and navigating to Tickets.
• What if my phone or device is dead, can I still get into Target Center?
  You can still use a valid I.D. or Credit Card associated with the Flash Seats account.
• Can I use my Flash Seats App?
  Yes, but you can only be logged into Flash Seats on one app per device.
  If you are logged into Flash Seats on the Lynx App you will automatically logged out on your Flash Seats app, and vice versa.

Members

• Where can I find my mobile member badge?
  Once logged in on the Lynx App, tap on the QR Code icon in the upper right of the app to display your Member Badge and Ticket QR Code.
  Once you tap the QR Code icon you will be prompted to login if you are not already. Once logged in, present your phone to an attendant to be scanned in, or to receive access to Member benefits.
• Where do I show my member badge?
  Your member badge can be utilized:
  

  • • In the Team Store to receive your 25% member discount on Lynx merchandise.
  • • At the Jack Links skyway store for access to utilize your member discount.
  • • At the member skyway entrance to gain early entry to all home 2018 Lynx games.
• Where can I access my Court Cash?
  Court Cash is easily accessible from the Arena (Home) tab by tapping on the Lynx Wallet button. From there you can view your Court Cash balance, transfer Court Cash, and use your Court Cash QR Code to make purchases at Target Center vendor locations.
• How do I get Court Cash?
  Court Cash is only provided to Lynx season ticket members. To start each season, an allotment of Court Cash is sent to each member’s Lynx Wallet. The amount of Court Cash allotted is reflective of the member’s tenure with the team.

MERCHANDISE

• Can I purchase merchandise through the app?
  Yes, you may purchase merchandise from the app via the online Minnesota Lynx Team Store, and have it shipped to you.
  The Minnesota Lynx Team Store is available from the Arena tab > Merchandise or online at LynxTeamStore.com
• I ordered apparel through the app, can I pick my order up at Target Center?
  No, merchandise purchased through the app must be shipped to you through the online Minnesota Lynx Team Store.
  If you want merchandise immediately, please find one of our merchandise stands in Target Center by navigating to the Arena tab > Merchandise > Browse Stands.

MOBILE TICKETING

• My Tickets
  Login to your Flash Seats account by navigating to Tickets > Manage My Tickets. To login, use your Flash Seats credentials.
  If you have forgotten your Flash Seats login or don’t see your tickets populate to the screen, please reach out to Lynx Assist at 612.673.8400.
• Transferring My Tickets
  To transfer your tickets, navigate to the Tickets tab > Manage My Tickets, select the game you'd like to transfer and tap transfer to initiate the transfer process.
  If you have issues transferring your tickets please call 612.673.8400.
• Selling My Tickets
  For immediate assistance please call 612.673.8400.
• Purchasing Tickets
  For immediate assistance please call 612.673.8400.

My Information

• How do I access my profile information?
  Navigate to the More tab in the main navigation, and tap My Information. From there you can fill out any personal information, location information, and upload a profile photo!

PACK PERKS

• What is Pack Perks?
  Pack Perks provide Lynx season ticket members access to special events and unique in-game experiences all year long. The list of Pack Perks includes postgame free throws, VIP access to pregame shootaround, a chance to have your photo taken at center court, pregame happy hours, seat upgrades, and more.
  As a Lynx member, you can access Pack Perks now via your mobile app, located under the arena tab. Pack Perks can be purchased with a credit card or Court Cash, delivered to your Lynx Wallet before the season started.
• What can I purchase with Court Cash?
  Court Cash can be used at Target Center concession stands or on Pack Perks (only available to members).
• Can I purchase experiences with Court Cash?
  Only Lynx members have access to purchase experiences through Pack Perks. To utilize your Court Cash while purchasing any Pack Perk select Court Cash as payment method at check-out.
• How do I transfer my Pack Perks purchase?
  Lynx Members can transfer Pack Perk experiences after they purchase. To transfer your Pack Perk select My Orders under the Pack Perks tab, select the item you would like to transfer. On the bottom of the item’s page, you can Transfer to a Friend. Enter the email that you would like to transfer to and tap Transfer.
• I can’t find any items in Pack Perks.
  Pack Perks are visible to all Lynx app users but only purchasable by members. If you can’t see the any items under Pack Perks try uninstalling and reinstalling the app. If you are still having trouble please contact the Lynx at 612-673-8400.

PARKING & DIRECTIONS

• Getting to Target Center
  Tap Parking & Directions from the Arena tab for interactive directions to Target Center from your location.
  If you are having issues with the interactive directions, please search for 600 First Avenue North, Minneapolis, MN 55403 in your preferred maps application.
• Parking Locations
  Tap Parking & Directions from the Arena tab, and then Parking Locations to view the most convenient parking options around Target Center.
  For immediate assistance call 612.673.8400.
• Metro Transit
  Acquire your FREE roundtrip pass for each Saturday and Sunday home Lynx games with Metro Transit by taking a quick 2 question survey. You can take the survey by selecting the game date from http://lynx.wnba.com/minnesota-lynx-and-metro-transit/.
  For more information on Metro Transit including transportation schedules and routes download the Metro Transit app
• Uber
  Tap Parking & Directions from the Arena tab and navigate to Uber to open the Uber app direction from the Minnesota Lynx App!

Lynx Assist (Fan Assistance & Guest Services)

• How do I contact Guest Services?
  Navigate to the Arena tab and tap Fan Assistance. To report a spill or any other arena issues, please use the Text (During Game) option.
• What is Lynx Assist?
  Lynx Assist is our all-new in-arena customer service team aimed at enhancing guest experience with immediate access to team members ready to help you navigate the App, the newly renovated Target Center or anything else you may need on game night.
  Look for team members with Lynx Assist t-shirts or tap the Fan Assistance button from the Arena tab for in-arena fan assistance.

LYNX WALLET

• What is Lynx Wallet?
  The Lynx Wallet serves as an option of payment and stores Court Cash. Under the Lynx Wallet tab you can purchase concessions at a Target Center concession stand or transfer your Court Cash to a friend.
• Can I use my credit card?
  You must use your Court Cash first, and after a balance of zero, you can enter your credit card from the Payment Methods tab under More.
• What is Court Cash?
  Court Cash is a form of currency provided to Lynx members. To start each season, an allotment of Court Cash is sent to each member’s Lynx Wallet. The amount of Court Cash allotted is reflective of the member’s tenure with the team. Court Cash can be used at Target Center concession stands or on Pack Perks (only available to members).
• Where can I access my Court Cash?
  Court Cash is easily accessible from the Arena (Home) tab by tapping on the Lynx Wallet button. From there you can view your Court Cash balance, transfer Court Cash, and use your Court Cash QR Code to make purchases at Target Center vendor locations.
• How do I get Court Cash?
  Court Cash is only provided to Lynx season ticket members. To start each season, an allotment of Court Cash is sent to each member’s Lynx Wallet. The amount of Court Cash allotted is reflective of the member’s tenure with the team.
• What if I’m not a member?
  If you are not a member, there are many features available to you as an app user including team stats, arena information, and the ability to manage your tickets. Court Cash can be transferred to non-members which can be utilize at Target Center concession stands. Pack Perks are only available to non-members if they are transferred from a Lynx member.

More & Miscellaneous

• How do I get push notifications from the Lynx App?
  Push notifications from the Lynx Mobile App are turned on by default. If you wish to change this, go to your phone's app settings menu and select the Minnesota Lynx app from the list.
  You can adjust the notification settings in this menu. If you disable push notifications, you may miss important information and special app-only offers.