MLG Customer Satisfaction Survey

Customer Satisfaction Survey

Do we have permission to ANONYMOUSLY publish this review on your behalf. *

Your full name will NOT appear with the review if and when it is published.

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Your name*

First Name

Last Name

Email*

In what area of law did we assist you?*

(e.g., Bankruptcy, Divorce, Will, etc)

How would you rate The Merna Law Group, P.C. on a scale of 1 (Poor) to 5 (Excellent)?*

How would you rate The Merna Law Group, P.C. on a scale of 1 (Poor) to 5 (Excellent)?
	1 Poor	2	3	4	5 Excellent
Communication Ability:	How would you rate The Merna Law Group, P.C. on a scale of 1 (Poor) to 5 (Excellent)?: Communication Ability: (1 Poor)	Communication Ability: (2)	Communication Ability: (3)	Communication Ability: (4)	Communication Ability: (5 Excellent)
Responsiveness:	Responsiveness: (1 Poor)	Responsiveness: (2)	Responsiveness: (3)	Responsiveness: (4)	Responsiveness: (5 Excellent)
Quality of Service:	Quality of Service: (1 Poor)	Quality of Service: (2)	Quality of Service: (3)	Quality of Service: (4)	Quality of Service: (5 Excellent)
Value for Money:	Value for Money: (1 Poor)	Value for Money: (2)	Value for Money: (3)	Value for Money: (4)	Value for Money: (5 Excellent)

Would you recommend our services?*

Your overall review of our firm. Write us a new one!*

Who was your attorney?

How would you rate your attorney on a scale of 1 (Poor) to 5 (Excellent)?*

How would you rate your attorney on a scale of 1 (Poor) to 5 (Excellent)?
	1 Poor	2	3	4	5 Excellent
Treatment of Case:	How would you rate your attorney on a scale of 1 (Poor) to 5 (Excellent)?: Treatment of Case: (1 Poor)	Treatment of Case: (2)	Treatment of Case: (3)	Treatment of Case: (4)	Treatment of Case: (5 Excellent)
Communication:	Communication: (1 Poor)	Communication: (2)	Communication: (3)	Communication: (4)	Communication: (5 Excellent)
Efficiency:	Efficiency: (1 Poor)	Efficiency: (2)	Efficiency: (3)	Efficiency: (4)	Efficiency: (5 Excellent)

What person stood out to you in your dealings with our firm?

What about this person stood out to you?

(e.g., great smile, nice on the phone, did more than expected)

In your opinion, how could we improve our services?