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Case Studies Make-A-Wish Ireland + Cloud for Good

Make-A-Wish Ireland + Cloud for Good

Creating GDPR Compliant Donation Forms for Salesforce

When the General Data Protection Regulation (GDPR) came into effect throughout the European Union, Make-A-Wish Ireland needed to find an easy-to-use tool that could comply with the new data regulation. With help from Salesforce consulting agency Cloud for Good, they identified Formstack’s Salesforce app as the best solution.

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Challenge

Collecting data from donors, volunteers, and Wish families is a crucial part of making wishes come true. When GDPR rolled out in the EU, Make-A-Wish needed to find a nontechnical tool that would make it easy for any staff member to build a GDPR compliant form. As they audited their processes, they realized the need to minimize manual data entry and improve data security.

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Solution

With assistance from Cloud for Good, a Formstack partner specializing in Salesforce consulting, Make-A-Wish Ireland added Formstack’s Salesforce app to their tech stack. All donations coming through their website are now captured using a GDPR compliant payment form. Because Formstack’s Salesforce app is 100% native, data collected through any form is directly placed into Salesforce, without any manual steps or integrations.

Tal Frankfurt
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“We worked with Make-A-Wish Ireland on many projects, but Formstack was part of almost every project that we have worked with them on together. They're using Formstack as a donation tool. The fact that Formstack’s Salesforce app is built on Salesforce allowed us a lot of flexibility to accommodate specific donation processing needs.”

Tal Frankfurt

CEO and Founder at Cloud for Good

Results

Eliminated manual data entry

Eliminated manual data entry

Improved data security

Improved data security

Ensured GDPR compliance

Ensured GDPR compliance

Simplified form production

Simplified form production

Expanded staff's access to data

Expanded staff's access to data

Streamlined online donations

Streamlined online donations

Creating GDPR Compliant Donation Forms for Salesforce

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