If patient experience isn’t yet a priority at your healthcare facility, it should be. Patient expectations of convenience and efficiency continue to rise with the development of technology. To keep up, healthcare providers need to focus on engaging patients and creating quality experiences—starting with the patient onboarding process.
What is onboarding and how does it relate to the patient experience?
Patient onboarding is the process of welcoming new patients, getting them registered and into your system, and orienting them with how things work at your organization. As such, your onboarding process provides the first impression of your facility and sets the tone for the patient’s experience. If you want to get patients off to a good start, it’s critical to adopt a digital workflow that allows for paperless onboarding.
To help you develop a secure digital process for patient onboarding, we’ve put together a comprehensive guide that identifies the four key components of a paperless onboarding process. You’ll discover how to build HIPAA compliant online forms that will streamline your onboarding workflow and enhance the patient experience.
Inside the guide, you’ll find:
- Tips for building accessible, customizable, and smart patient onboarding forms
- Best practices for keeping ePHI secure and staying HIPAA compliant
- Ways to streamline workflows through secure data routing
- Strategies for gathering and using patient feedback
Ready to get started with paperless onboarding? Click below to download your free copy of Formstack’s healthcare guide.