What is SSO?

Written by Lacey Jackson on December 26, 2019

Posted in IT + Security

What does SSO stand for?

SSO stands for single sign-on. Single sign-on is a user authentication service that lets users enter a single set of login credentials to access multiple applications. With SSO, organizations using multiple applications can mitigate the need for staff to manage multiple usernames and passwords. Formstack lets you secure individual forms with Single Sign-On Authentication. When enabled, this feature gives account owners the ability to grant access to their Formstack account using an external authentication provider.

NOTE: This security feature is only available on Formstack’s Enterprise Plan. Contact sales to upgrade your account.

We support four authentication providers for this security feature:

  • Password Authentication Providers (LDAP and Active Directory)
  • Redirect Authentication Providers (SAML 2.0, CAS)

How do I use Formstack’s Single Sign On (SSO) solution?

There are two main use cases for this feature within your Formstack Forms account. First, if you want/need authentication on a form from someone external to your organization (i.e., a customer), you can use SSO Authentication to confirm the user’s identity.

Second, SSO Authentication can be used to grant users within your organization access to the forms within your Formstack account. This essentially creates additional users on a single account. You can also restrict the forms these users have access to within your account.

SSO Autofill

When you add SSO Authentication to your account, you can access an autofill plugin that will allow your form submitters to populate fields on your forms with information from a selected SSO provider. Formstack has several autofill claims attributes already set up for you. These include, but are not limited to:

  • First Name
  • Last Name
  • Email
  • Phone Number
  • Title
  • Department
  • Company

Users also have the ability to create custom claims attributes. Check out this support article to learn more about setting up SSO Authentication on your Formstack Forms account.

SSO Authentication is great for securing and managing your forms. With this feature, you can ensure your forms are being accurately completed by the right people. Now, you can easily eliminate superfluous login credential and save time by avoiding redundant data capture.


If you’re interested in learning more about optimizing your processes with SSO Authentication, we’ve created a webinar to cover what you need to know.

CHECK IT OUT