User Profile:UK Bed and Breakfast Map

Written by Chris Lucas on January 27, 2009

Posted in Case Studies

Even though we know that people all over the world are using our form builder, it’s still cool to talk with different users around the globe to hear  how they found Formstack and how they have incorporated into their business. BedandBreakfastMap is a great site that helps users find B&B’s throughout the UK. With over 20,000 bed and breakfast’s you are going to be hard pressed not to find what you are looking for! BedandBreakfastMap is using Formstack for feedback forms, contact forms and much more. Read below on how they are using online forms to help make their business more efficient.

Have your own story to share? Contact us and we will tell our users about your business!

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Business: UK Bed and Breakfast Map

URL: http://www.bedandbreakfastmap.co.uk

FS: Tell us a little bit about your business, who is your target market, what makes you different, etc.?

The Bed and Breakfast Map is a searchable map-based directory of over 20,000 B&Bs and Guesthouses in the UK. The use of   Google map makes it easy and fun for visitors to quickly find Bed and Breakfast Accommodation in every corner of the UK (i.e England, Northern Ireland, Scotland, Wales, Channel Islands and the Isle of Man). In addition to the website catering for visitors looking for B&B accommodation, The Bed and Breakfast Map also offers simple websites and enhanced listings on the Map for B&B owners. The Bed and Breakfast Map aims to become THE PLACE to search for Bed and Breakfast Accommodation in the UK.

FS: How did you hear about Formstack?

Initially I found Formstack through Google AdWords several years ago and have been using the service ever since.

FS: How do you currently use Formstack?

The Bed and Breakfast Map uses Formstack forms for many purposes, including:

  • To Recommend the Bed and Breakfast Map to a Friend
  • Feedback Forms
  • Run UK’s Hidden Holiday Gem Competition
  • Add new B&B listings
  • Change Marker Pin Coordinates
  • Process PayPal Payments
  • Contact Forms

FS: Any other ways you might use it?

We might integrate a form in a marketing email in the future.

FS: How has Formstack solved a business/organizational issue?

Yes… Formstack has enabled us to add forms quickly and cheaply to the website, which otherwise would have been a time consuming and costly exercise. Formstack also enables B&B owners to easily list their B&B on the site. In addition, but just as importantly for us, the submitted information is stored in a database for us to access at any time from anywhere!

FS: What do you like best about the product?

Formstack is quick and easy to use. Advanced features such as PayPal Integration and Auto Email Replies help our give our website a very professional and slick image. Formstack definitely enhances our business.

FS: What features do you find most helpful?

Easy build and database are the most useful elements to us.

FS: What improvements to Formstack would you like to see?

I think the CSS of the forms can be improved. A choice of styles would be a good feature. Or even HTML download without any divs or CSS..

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

Forms can be a very useful element to any online business and the more professional they are the better it makes your business look!