We’ve released a new subscription today that does not use PayPal as a method of payment. Existing PayPal subscriptions will continue to be maintained — there’s no need for existing subscribers to move to the new system.
New subscribers will be able to pay with MasterCard, Visa and American Express credit cards directly from their account page.
UPDATE: If you’re an existing subscriber and want to migrate to the new system without experiencing any interruptions, you can follow the steps below.
- Log into Formstack and go to your account page.
- Under the “Account Plans” section, click on “sign up for the ___ plan here” and follow the steps to subscribe through the new system.
- After that’s complete, click on the “cancel your PayPal subscription here” link in the same area. You will be taken to PayPal’s site where you can cancel.
- If you had been billed through PayPal shortly before making the switch, feel free to contact us to get a refund.