Emergency Management/Security Workplace Violence

Emergency Management/Security and Workplace Violence

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The GBMC Emergency Operation Plan and its annexes located on the Info Web contains procedures for responding to incidents such as severe weather, utility failures, biological/chemical threats, hospital overload, and active threat/suspicious activity.*

True False

Which of the following is considered one of the six critical areas required in the GBMC Emergency Operations Plan?*

Resources and Assets Safety and Security Communication All of the above

Which of the following is not true when Code Yellow is activated?*

All employees are considered essential until designated otherwise during a Code Yellow. During a Code Yellow, employees should seek the direction of their manager or designee with regard to staffing needs. Employees who do not do direct patient care can leave when they want during a Code Yellow The manager will follow the direction of the Incident Commander before releasing personnel.

Which of the following is not considered a sensitive area, requiring access control?*

Pediatrics Emergency Department Maternal Health Cafeteria

Workplace Violence is defined as violent acts (physical, verbal and implied) directed towards persons at work or on duty. WPV is most likely to occur during all of the following except:*

Times of high activity – shift change, meal times, visiting hours Transporting patients When the patient is sleeping Setting limits – eating, drinking, tobacco, alcohol/drug use

Code Green (ext. 2007) is an internal response system activated when assistance is needed by any GBMC employee engaged by an individual threatening or exhibiting disruptive, aggressive or violent behavior.*

True False

Which of the following are warning signs of potential WPV?*

Verbally expressed anger or frustration Presence of a weapon, signs of alcohol or drug abuse Body language (threatening gestures, eye contact avoidance All of the Above

Which of the safe practices to prevent WPV is not true?*

Maintain an open path between you and the door Use the “Buddy System” when interacting with aggressive persons Match threats; give orders to control the situation Avoid wearing clothing, jewelry and work accessories that can be used as a weapon against you

Code Pink is the internal response code for an infant or pediatric abduction/elopement. Upon hearing the overhead page of CODE PINK employees should:*

Report to the nearest elevator, stairwell or exit Check all persons with bags/packages Observe and report suspicious activity or persons All of the above

Which of the following would not be considered suspicious activity or a suspicious person near an infant or pediatric unit?*

Person/s lingering near exits or stairwells Person/s posing as lost, requesting access to infant or pediatric units without proper identification A nurse wearing appropriate maternal health or pediatric identification using their badge to enter the unit in which they work A person wearing scrubs without proper identification leaving the maternal health unit, carrying a gym bag and heading towards the front OB lobby door.

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Greater Baltimore Medical Center | 6701 North Charles St | Towson, MD 21204

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